Privacy Policy

Last Updated: February 2026

Dyad CX ("we," "us," or "our") operates the website dyad.cx (the "Site"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our Site or use our services.

Information We Collect

Information You Provide

When you fill out our contact form or communicate with us, we collect:

  • Name
  • Email address
  • Company name
  • Job title/role
  • Any information you include in your message

Information Collected Automatically

When you visit our Site, we may automatically collect:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited and time spent
  • Referring website

We use cookies and similar technologies to collect this information. You can control cookie settings through your browser preferences.

Analytics and Behavioral Data

Google Analytics: We use Google Analytics, a web analytics service provided by Google, Inc. ("Google"), to understand how visitors interact with our Site. Google Analytics uses cookies and similar technologies to collect information such as pages visited, time on site, traffic sources, device information, and approximate geographic location. This data helps us improve our Site and services.

Google Analytics may transfer this information to third parties where required by law, or where such third parties process information on Google's behalf. You can learn more about how Google collects and processes data by visiting How Google uses information from sites or apps that use our services. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

Microsoft Clarity: We also partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.

How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and requests
  • Provide our consulting services
  • Send you information about our services (with your consent)
  • Improve our Site and services
  • Comply with legal obligations

How We Share Your Information

We do not sell your personal information. We may share your information with:

  • Service providers who assist our business operations (email, hosting, analytics)
  • Professional advisors (legal, accounting)
  • As required by law or to protect our rights

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law.

Your Rights

Depending on your location, you may have rights regarding your personal information, including:

  • Access to your personal information
  • Correction of inaccurate information
  • Deletion of your information
  • Opt-out of marketing communications

California Residents: Under the California Consumer Privacy Act (CCPA), you have additional rights including the right to know what personal information we collect and the right to request deletion. To exercise these rights, contact us through the contact form.

Data Security

We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet is 100% secure.

Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these websites.

Children's Privacy

Our Site is not intended for children under 13. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.

Contact Us

If you have questions about this Privacy Policy, please reach out through our contact form.