Terms of Service
Last Updated: February 2026
Welcome to dyad.cx. These Terms of Service ("Terms") govern your use of the Dyad CX website and services. By accessing or using our Site, you agree to these Terms.
About Dyad CX
Dyad CX is a consulting business operated by Greg Walker based in California. We provide AI implementation consulting services for customer experience teams.
Use of Our Site
You may use our Site for lawful purposes only. You agree not to:
- Use the Site in any way that violates applicable laws
- Attempt to gain unauthorized access to our systems
- Interfere with the proper functioning of the Site
- Use the Site to transmit harmful code or malware
- Collect information about other users without consent
Intellectual Property
All content on this Site, including text, graphics, logos, and images, is the property of Dyad CX or our licensors and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our written permission.
The Dyad CX name, logo, and "Human insight. AI power. Unified results." tagline are trademarks of Dyad CX.
Consulting Services
Our consulting services are provided under separate agreements. These Terms govern your use of the Site only. Specific terms for consulting engagements will be provided in a separate statement of work or service agreement.
Disclaimer of Warranties
THE SITE AND ALL CONTENT ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
Information provided on this Site is for general informational purposes only and does not constitute professional advice. Results described on this Site are based on specific client situations and are not guaranteed.
Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, DYAD CX SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE SITE OR SERVICES.
Our total liability for any claims arising from these Terms or your use of the Site shall not exceed the amount you paid us, if any, in the twelve months preceding the claim.
Indemnification
You agree to indemnify and hold harmless Dyad CX and its owner from any claims, damages, losses, or expenses arising from your violation of these Terms or your use of the Site.
Governing Law
These Terms are governed by the laws of the State of California, without regard to conflict of law principles. Any disputes arising from these Terms shall be resolved in the courts of California.
Changes to These Terms
We may modify these Terms at any time. Continued use of the Site after changes constitutes acceptance of the modified Terms.
Severability
If any provision of these Terms is found unenforceable, the remaining provisions will continue in effect.
Contact
Questions about these Terms? Please reach out through our contact form.